How to Handle Difficult Parents: A Teacher's Survival Guide by Suzanne Capek Tingley

This is a short, honest, thoughtful, to-the-point, funny book. Offering practical tips on how to deal with parents who exhibit "helicopter mom" or "caped crusader" behaviors, it shows teachers how to set and maintain boundaries, and in what situations to pass the baton to school administrators. I'm not a teacher and I still learned a lot from it, but I'm sure it would be even more useful to teachers. Highly recommended.